A: All products are dispatch within 2 business days. Delivery will be within 3-5 business days after dispatch unless expedited shipping is requested.
A: You can but your warranty may be voided if the watch is not properly resealed. You should ensure the watch maker is capable of correctly resealing the watch. You can also return the watch to our Sydney service centre to have the battery changed (please contact us to find out the cost).
A: Your watch battery should last 2 to 5 years depending on usage and how long it was at the store prior to purchasing.
A: Unfortunately the majority of the retailers/dealers do not have parts available at their locations. You should contact our service centre for any queries.
A: Please contact our warranty, parts and repair center: 61 2 8090 9330.
A: If you are unable to locate the model number on the case back of the watch, you may email a picture to our customer service centre: firstname.lastname@example.org.
A: Please visit www.ice-watch.com.
A: You can contact our technical support by email under "contact us" or call our service centre for assistance with settings.
A: You can call our service center or email technical support under "contact us".
A: The only authorized repair centre is in Sydney.