We have a change of mind policiy whereby you can exchange the watch and pay a changeover fee + the price difference for another Ice-Watch timepiece. Please contact our after sales service to facilitate this. Please note in order to exhcange the watch, the watch must be received back in its original packaging, with all its tags and protective coverings in place and must be considered in "NEW" condition by our team.
Phone: 02 8090 9330 (Monday to Fruday; 9:00 AM - 5:00 PM) AEST).
Information about your refund can be found in your customer account. Please also refer to the at the following address