Website Terms and Conditions



This website is owned and operated by Ice Australasia Pty Ltd under the domain name "" referred to herein as "The Ice-Watch Brand Website".

Your use of the information, graphics, text, software and materials (Content) on the Ice-Watch Brand Website is governed by these Terms of Use. By using this website you agree to be bound by these Terms of Use.

Ice Australasia Pty Ltd reserves the right to review and change any of the Terms & Conditions by updating this page at the Company's discretion. You should review this page regularly. Any changes to the Terms & Conditions take immediate effect from the date of their publication on this page.


The Ice-Watch Brand Website may contain links to third party websites. Ice Australasia Pty Ltd and the Ice-Watch brand does not sponsor nor endorse the operators or content of any linked third party websites. Subject to any applicable law which cannot be excluded, Ice Australasia Pty Ltd and/or the Ice-Watch brand makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any linked websites, material or products or services.


The Ice-Watch Brand Website provides general information about the Ice-Watch brand and the Ice-Watch brand's various programmes, services, products and activities.

The Ice-Watch Brand Website may contain or make available data sheets, email lists, mail out or newsletter services, service provider details, or other tools and facilities which may be of use to you. Whilst Ice Australasia Pty Ltd has taken reasonable effort to provide such features that are accurate and free from defect, Ice Australasia Pty Ltd does not warrant the accuracy, correctness or completeness of these features, which are provided on an "as is" basis.

Any products and services offered on the Ice-Watch Brand Website and all prices displayed are subject to change without notice.


You may wish to purchase products via the Ice-Watch Brand Website. In order to make a purchase via this website, you may be directed to a secure external third party website which operates a secure payment details collection service for Ice Australasia Pty Ltd. Your purchase details and credit card details for payment may be collected by the third party website and provided to Ice Australasia Pty Ltd to process the payment.


Use of the Website, the Service, and any of its products, is at your own risk. Everything on the Website, the Service, and its products, are provided to you "as is" and "as available" without warranty or condition of any kind.

Although we endeavour to provide a consistent, problem-free website, Ice Australasia Pty Ltd does not guarantee an uninterrupted, error free Website, service or product, nor does Ice-Watch guarantee the Website, or server that operates them, are free of viruses or other harmful components. Ice Australasia Pty Ltd does not guarantee against defect, failure to correct defects, delay in operation, loss of data, unauthorised or unlawful conduct or access to records.

While we do our best to accurately populate the Website, Ice Australasia Pty Ltd makes no representation or warranties about the accuracy, suitability or currency of any information on the Website, the Service, or any of its content related products (including third party material and advertisements on the executive memorandum or the website).

While most users access our site without the need to purchase additional hardware or software, Ice Australasia Pty Ltd accepts no liability for costs incurred as a result of you using the Website, Service or any of its products.

Links are provided for the convenience of users (at your own risk), and for which Ice Australasia Pty Ltd accepts no responsibility for the content or operation.

Ice Australasia Pty Ltd accepts no liability for any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website.

Ice Australasia Pty Ltd bears no responsibility for any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.


Subject to any responsibilities implied by law and which cannot be excluded, Ice Australasia Pty Ltd, and its directors, employees, agents, volunteers and contractors, are not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to any Content on this Ice-Watch Brand Website, to any material on linked websites, or to access or use of the Ice-Watch Brand Webite by you, howsoever caused, whether in contract, tort including negligence, statute or otherwise.

Liability of Ice-Watch for breach of a condition or warranty implied by law, and which cannot be excluded, is limited to the extent possible at Ice Australasia Pty Ltd's option, to the supply of the goods or services again, the repair of the goods, or the payment of the cost of having the goods or services supplied again or repaired.


You indemnify Ice Australasia Pty Ltd, their affiliates, employees, agents, contributors, third party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or by us as a direct or indirect consequence of your accessing, using or transacting on this site or your attempts to do so and any breach by you or your agents of these Terms.


This website, the Service, and all its related products are subject to copyright. Ice Australasia Pty Ltd under licence together with the Ice-Watch brand owner retains all rights, title and interest in and to the website and all related content that includes but is not limited to, the design, layout, look, appearance and graphics. Nothing you do on or in relation to this Website will transfer any Intellectual Property Rights to you.  

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. 

Except wherenecessary for viewing the Content on this website or your browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws or these Terms of Use, no Content on this Ice-Watch Brand Website may be reproduced, adapted, uploaded to a third party, framed, performed in public, distributed or transmitted in any form by any process without the prior written consent of Ice Australasia Pty Ltd and the Ice-Watch brand owner.


You acknowledge and accept that your use of the Ice-Watch Brand Website indicates your acceptance of these Terms of Use. Ice-Watch may at any time vary the Terms of Use by publishing the varied Terms of Use on the Ice-Watch Brand Website. You accept that by doing this, Ice Australasia Pty Ltd has provided you with sufficient notice of the variation.

These Terms of Use are governed by the laws of New South Wales (Australia). If any part of these Terms of Use is found to be invalid or unenforceable, it shall be severed without affecting the remainder.


We do not offer change of mind returns. Returns are only accepted where required by law. Ice Australasia Pty Ltd may at its sole discretion accept a return (a restocking fee will apply) when not required and provide a store credit. No refunds will be offered unless require by law.

This returns policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. Ice Australasia Pty Ltd will not be responsible for parcels lost or damaged in transit.


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


We ship anywhere in Australia and New Zealand. Goods are generally dispatched from our Sydney warehouse within 24 hours. Actual delivery times once dispatched are approximately 2 – 3 working days depending on your delivery address. Please note we cannot guarantee delivery times and courier congestion can delay deliveries during busy periods.


If you have any queries please contact our customer service department by email at or by phone on + 61 2 8090 9330.